The processes, technology and experts you can trust

e-Discovery Expert Solutions™ from SFL Data includes the following phases and can include all or part of an engagement.

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SFL Data e-Discovery Expert Solutions

Diagnosis and expert consulting:

WHAT YOU GET

An e-discovery solution tailored to your situation

KEY COMPONENTS

  • LitAudit™. We deliver a custom litigation readiness assessment which identifies the key gaps in your current setup and recommends actionable implementation steps
  • We drive discussions and data gathering with key stakeholders in your firm and business to identify the key opportunities
  • We give demonstrations and “under the hood” descriptions of our solutions, expertise and workflow

Troy Dunham, VP, Discovery

In 2009-2010 Troy supported clients through nearly 100 meet and confer sessions. If anyone can get your matter launched on the right foot, it’s Troy. Troy has 12 years of experience in e-discovery, plus multiple technical certifications. He earned a J.D. with honors from Concord Law School. Troy is a practicing attorney and has published articles on discovery and forensics and frequently speaks on the subject of litigation technology.  In his spare time, he is is an avid runner and race car driver.

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Software selection:

WHAT YOU GET

The right software for your needs, whether you buy it or you use ours

KEY COMPONENTS

  • Our dedicated new product development team constantly analyses new software in the industry
  • We have a rigorous evaluation methodology identifying strengths and weaknesses of tools, and we only partner with the best
  • Our expert team will work with you to identify your needs, and select the right software

Chris Kitterman, CTO

Chris leads the new product development team. Chris has more than 14 years of IT leadership experience, plus familiarity with a variety of litigation sectors. Provides clients with strategic guidance on the best tools and platforms to align with ESI requirements. Earned B.S. from Washington State University. Regular presenter of California MCLE-approved seminars on legal practice technology solutions.

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Pilot project:

WHAT YOU GET

To test us out before making a deeper commitment

KEY COMPONENTS

  • We will scope out a test matter with you
  • We will set out custom evaluation criteria for the pilot
  • We will give you the “real experience” – handling the matter from end-to-end with a dedicated, expert team

Robert Beauparlant, Senior Database Administrator

Lead DBA with more than a decade of experience developing database applications for the legal industry. Keeper of Relativity database and performer of regular database audits. Ensures that all ESI is indexed and error-free. Previously managed litigation support department for Pillsbury Winthrop Shaw Pittman LLP. Received programming training at the Computer Learning Center.

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On-boarding and integration:

WHAT YOU GET

An e-discovery process that is seamlessly integrated into your organization

KEY COMPONENTS

  • Process mapping: We document a detailed end-to-end discovery process from case intake and setup through production and we build upon existing processes, while ensuring that we customize them for your infrastructure, systems, litigation footprint and personnel
  • Technical infrastructure deployment, build-out and / or integration: We will build a robust technical infrastructure, ensure data integration and security during any data transfer between locations and / or software platforms, where necessary with custom scripting
  • Testing: We will run pilot tests of data through every step of the process to ensure it is working seamlessly prior to launch

Michelle Luke, Clearwell Solutions Consultant

Former Civil Litigation Attorney with senior project management experience. Understands e-discovery from a lawyer’s perspective. Certified in Clearwell technology and equipped to search and cull large data sets prior to attorney review. Earned L.M.M. from UC Berkeley and J.D. from University of Wisconsin-Madison. Enjoys, cooking, parkour, biking, hiking and visiting waterfalls.

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Process management:

WHAT YOU GET

Dramatically better results in outcomes and cost savings through proven processes and methodology

KEY COMPONENTS

Process management is critical and part of what makes us different. At every stage and process, we have the experts, best practices, methodology and technology to net the best outcomes for clients.

  • Setup & Planning
  • Collection
  • Culling & Analysis
  • Processing
  • Review
  • Production

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Training:

WHAT YOU GET

Everyone on the same page working together efficiently

KEY COMPONENTS

  • Inside counsel. We conduct regular training sessions to ensure that inside counsel understand the process and that best practices are constantly identified and integrated
  • Outside counsel. We train outside counsel at the outset of every new matter on our processes, tools and workflow
  • Contract review teams. We train contract review teams at the outset of every new review on our review tools and workflow

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Infrastructure management:

WHAT YOU GET

To sleep at night

KEY COMPONENTS

  • Data center and network management. We manage the infrastructure underlying your data, from the network it passes through to the data center, software and storage it resides in. Our data center is SAS 70 II certified, and backed up real-time out of state. Our network is regularly penetration-tested
  • Support. We provide 24-7 infrastructure support
  • Reporting. We provide monthly reporting on infrastructure uptime including all hosted applications and ftp. We adhere to extremely aggressive uptime thresholds
  • Our data center capacity runs into hundreds of terabytes
  • The underlying storage and network architecture is state-of-the-art, ensuring rapid data processing, transfer, and retrieval response times

Anjali Lilani, Discovery Solutions Consultant

Practicing attorney with first- and second-level document review experience. Navigator of best-in-class technology for strategic e-discovery and one of a few Relativity Certified Sales Professionals on the West Coast. J.D. from Northeastern School of Law. Professor of Bioethics and Health Care Law at UC Berkeley Extension School. Earned J.D. from Northeastern School of Law and M.P.H., Health Law/Bioethics from Boston University School of Public Health. Lover of tennis, skiing, cooking and traveling.

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Documentation and reporting:

WHAT YOU GET

Constant visibility into the process

KEY COMPONENTS

  • Case workbooks: Giving you a clear view of where all the data is in the process
  • Case status reports: Giving you highlights of the critical next steps and timelines
  • Weekly summary reports: Reporting that aggregates across all your matter
  • Activity logs: Giving you clarity on all the activity on your matter and relative priorities